ORDERS WITHIN USA
All LiquaGen orders placed before 4:45 p.m. (Pacific Time) are shipped the same business day. If we are unable to ship your order within 1 business day, you will be contacted via phone, e-mail or both. Majority of shipments reach within 2-3 business days depending on the location.
Products from Alaska, Hawaii, Puerto Rico, Guam and A.P.O. addresses will ship via USPS Priority Mail and will have additional shipping charges.
We do not inflate shipping rates, however in order to save you money we will gladly combine shipping on orders with more than one item whenever possible. Checkout automatically combines the shipping charges.
- Import duties, taxes, brokerage fees and charges are not included in the item price or shipping charges. Please check with your country’s customs office to determine what these additional costs will be prior to purchasing the product. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
- We do not mark merchandise values below value or mark items as “gifts” – US and International government regulations prohibit such behavior.
- International buyers need to know they may be responsible for customs fees and experience longer shipping times due to customs-related delays.
- Please ensure that your ship-to address is the address on file with your credit card company as we do not ship international orders where the ship to and bill to addresses are different.
We will provide tracking numbers for ALL shipments. Every item includes a detailed installation manual – if required we will be happy to guide you through each the installation process. . If in any doubt, please call or email us with your questions and we will provide a rapid response 1.951.400.3365.